Member Code of Conduct

At GLCU, we believe everyone should feel accepted and connected to the GLCU community. We are committed to creating a safe and welcoming environment for all of our members and employees. We expect fair, respectful treatment and acceptance of people from all backgrounds. We strive to represent the broad diversity among our membership and the communities we serve. We believe that leveraging our differences, whether it be in background, perspective or thought, is critical to our success in delivering exceptional value and service.

Disruptive or aggressive acts are taken very seriously. We will not tolerate these behaviors from members and will promptly address disrespectful and inappropriate actions or comments that negatively affect our employees and/or other members. Should any employee, member, or other individual experience the behavior(s) outlined below, we will actively engage to understand, and seek a timely solution.

The following will not be tolerated and may lead to consequence up to and including closure of account(s) and expulsion from membership:

  1. Threatening to use any type of weapon

  2. Harassment that is based on protected status*, is sexual in nature, or harassment in general such as; discriminatory slurs, jokes, negative stereotyping, racial, ethnic or religious epithets, and written or graphic material that shows hostility to an individual or group

  3. Demonstration of perceived disruptive and/or aggressive behavior or dialogue, including bullying behavior, such as:

    • Interfering with, destroying or damaging GLCU property to include desk items, workstation, tools or equipment, or other interference with an employee's ability to perform their job;
    • Name calling

  4. Comments, actions or behaviors that are designed to embarrass, humiliate, intimidate, disparage, demean, or show disrespect to an employee

We are committed to living out our purpose to bring people together to improve the financial well-being of our members and our communities. We must work together to create a safe and welcoming environment at GLCU for everyone.