How Financial Counseling Works

We help you identify your needs and goals

We help you create a plan for success

With our support, you achieve your goals

a happy woman shakes a financial counselor's hand as her husband sits behind her.

ILHAF Application Drive

Reserve a spot and get assistance in how to apply for mortgage assistance.

Register Here


Free GLCU Online Webinar: Appealing your Property Taxes

When: Sat, March 25, 2023, 11:00 AM – 12:00 PM CDT

Register here

Webinar link coming soon


Whether you are looking to buy a home, reduce debt, or save for retirement, we’re here to support you.

Schedule a meeting to talk with one of our counselors and get on the path to financial success today.

Schedule a Screening

Financial Counseling

Interested in improving your overall financial health? Our NCHEC and HUD-Certified counselors can advise you on virtually every aspect of your finances. Whether looking for immediate relief or planning for brighter futures tomorrow, we will create a customized plan to help achieve your goals!

With our convenient and confidential financial counseling, you can work with a professional endorsed by the United States Department of Housing and Urban Development (HUD) and the National Commission for Health Education Credentialing (NCHEC).

Our team at Great Lakes Credit Union can also advise you on debt consolidation and loan assistance or refer you to one of our partners.

Financial Planning & Budget Assistance

  • Set and achieve financial goals
  • Manage income and expenses
  • Action plan to decrease debt
  • Choosing and comparing financial products

Credit & Debt Assistance

  • Review credit reports and scores
  • Increase your credit score
  • Negotiating with debt collectors
  • Fix credit report errors
  • Access credit building products

Loan Assistance

  • Assistance with loan comparisons
  • Pre-purchase / pre-application assistance
  • Loan repayment counseling

Housing Assistance

Looking to make a purchase or in need of rental assistance? GLCU’s expert NCHEC and HUD-Certified counselors can walk you through every step of the process. Let GLCU guide you through the home buying or rental experience, taking advantage of every opportunity to help along the way!

There are other specific pandemic-related options to help keep you in your home, and we can help you with those too.

Home Buying Assistance

  • First time homebuyers education
  • Preparing for homeownership
  • Qualifying for down payment assistance
  • Guidance with paperwork/disclosures
  • Assistance with closing costs

Rental Assistance

  • Referrals to tenant networks and legal aid
  • Rent vs buy analysis
  • Access to affordable rental resources
  • Referrals to rental assistance programs

Frequently Asked Questions About Financial Counseling

  1. No. If you participate in counseling through Great Lakes Credit Union there is no charge or cost. This is one of the benefits of being a Great Lakes Credit Union member.

  2. No. Not at all, and usually it’s the opposite. People who participate in financial counseling usually improve their financial situation and credit score.

  3. Typically, a session or meeting lasts about 45-60 minutes. But all counseling sessions are tailored to meet your individual needs, so the exact length of the sessions varies.

  4. Yes. Absolutely. Everything you discuss is confidential. Our counselors are professionals who abide by the highest standards and are endorsed by the United States Department of Housing and Urban Development (HUD) and the National Commission for Health Education Credentialing (NCHEC).

Take Charge of Your Finances

We’re a trusted source of information and support within our community. Our confidential and certified housing and financial counselors can offer a range of services to help you achieve your goals.

Schedule a screening to talk with one of our professional housing and financial counselors.

Schedule A Screening


Workshops & Education

GLCU Housing and Financial Counselors offer monthly workshops open to anyone in our community. To register for a workshop visit

To register for our online homebuyer course visit