Cybersecurity

 

Great Lakes Credit Union is committed to protecting the privacy and security of your account information and employs a number of security features built into our Online and Mobile Banking services. Likewise we encourage you to learn more about how to keep yourself safe from cyber attacks. Here are some great tips to staying Cybersecure. Let's work together to keep your financial information safe.

Use Multifactor Authentication:

MFA can include:

  • Extra PIN (Personal id number)
  • Answer to an extra security question
  • Additional code emailed or texted
  • Biometric ID
  • Secure token
  • Unique Authentication App

Learn how to identify Phishing Attempts:

  • Contains an offer that’s too good to be true
  • Contains language that’s urgent, alarming, or threatening
  • Contains greetings that are ambiguous or very generic
  • Often contains requests to send personal information
  • Messages are urgent to click on unfamiliar hyperlinks/attachments
  • Often stages abrupt business requests
  • May send an email address that doesn’t match the company

You can stop identity theft at the source by preventing your private information from falling into the wrong hands. Become more defensive against fraud during everyday activities by following these simple prevention tips:

  • Log off Online and Mobile Banking when you complete your activity.
  • Make sure your browser is up-to-date.
  • Only install applications from Google Play or the Apple App Store, and only select applications from trusted sources.
  • For mobile devices using the Android operating system, do not enable Android’s “install from unknown sources” feature.
  • Use the most recent version of your phone and desktop’s operating system to ensure you have the latest security patches.
  • Never reply to emails or telephone calls requesting personal information.
  • Be very suspicious of any email or telephone caller requesting your password, Personal Identification Number (PIN), credit or debit card number, Social Security number, or other highly sensitive personal information.
  • As an additional security measure, you now have the option to setup a Code Word on your account. Click here to learn more. 

Internet security requires more than technology alone. When dealing with viruses, spyware, and computer hackers, each of us is responsible for protecting our own computer system. Click here for additional tips to help protect your computer.

Please contact Great Lakes Credit Union at (800) 982-7850 if you suspect fraud has occurred on your account.