Today, Great Lakes Credit Union (GLCU) announced the winners of its annual “GREAT Job” Employee Awards for 2021. Fourteen employees were selected for generating great sales and service and for contributing to the credit union’s growth.

The recipients will be honored at an awards dinner and with a three-day stay at Eagle Ridge Resort in Galena, Ill.

“I have been working at GLCU since November of 2020 and what I enjoy most about working here is being able to assist members with their financial needs,” said Christina Buenrostro, Call Center Representative and winner of the award for most Home Equity Referrals within GLCU’s member contact center.

“I look forward to furthering my career at GLCU and building strong relationships with our current and future members.”

Sales and Service Champions are those GLCU employees who most effectively matched products and services to member needs, and who supported projects to enhance member experience. President’s Award winners are selected by GLCU President and CEO Steve Bugg and are GLCU employees who impactfully contributed to building the future of the credit union outside of sales and service roles.

2021 GREAT Job Award Winners

Consumer Loans Champions: Jodi Holguin, Jazmin Delgado
Ancillary Product Champions: Collin Smith, Maria Montoya
Financial Planning Referrals Champion: Trevor Rowland
Home Equity Champions: Christina Buenrostro, Latasha Cook
Mortgage Champions: Fay Shaul, Cassandra Phillips, Angela Johnson
Internal Member Experience Champion: Cassie Kraft
External Member Experience Champion: Melissa Panganiban
President’s Selection: Ray Smith, Allison Videtti
“We are extremely proud of all our team members for making 2021 a special year for our members,” said Michelle Shelton Chief Experience Officer.

“These winners went above and beyond for our members, and their performance deserves recognition from all of us at GLCU and within the credit union industry. Congratulations to all our Champions.”

The GREAT Job Awards is one of several employee recognition programs GLCU offers. The credit union is committed to fostering a place for team members to work collaboratively and cooperatively to achieve common goals and celebrate collective success.

About Great Lakes Credit Union
Founded in 1938 and headquartered in Northern Illinois, GLCU is committed to financial empowerment for you. As a not-for-profit financial cooperative with over $1 billion in assets, GLCU is proud to serve more than 80,000 members in the Chicagoland and surrounding areas. Learn more about GLCU’s accounts, educational initiatives and community development programs at

« Back to Articles