Bannockburn (IL) – Great Lakes Credit Union (GLCU) focuses on four pillars to drive the success of the credit union; Smart Growth, Cultural Transformation, Exceptional Member Service, and Efficiency & Sustainability. GLCU recently brought on a team of new exceptional leaders that is focused on the future and setting strategic plans based around the GLCU pillars.

“We are committed to exceptional member service across our channels, and exceptional service to our communities,” says Michael Hersh, Chief Human Resource Officer. “To build that experience, we know we need to invest in talent, whether that means promoting folks internally or becoming an employer of choice for external recruits.”

GLCU extends a warm welcome to Timothy Wartman, Senior Treasury and Asset and Liability Manager; Allison Videtti, Vice President of Marketing; Mona Khan, Product Manager; and Brian Gawin, Senior Commercial Lender; and Elizabeth Osborne, Chief Operations Officer.

“We value the experience and fresh perspective that new team members bring to the credit union,” says Hersh. “But we also realize that it’s just as important to give opportunities to the high-potential employees of GLCU.”

Alongside the newly recruited team, GLCU also promoted internally to ensure top talent was aligned to key priorities.  Nikki Appleyard was promoted to Senior Market Manager, and Kristin Hayes-Griffin was promoted to Senior Manager of Risk and Fraud. GLCU’s internal promotion rate is on track to be roughly 53% in 2021.

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