About Us Locations Chicago Douglas Branch*

Chicago Douglas Branch*

*Note: As this location is inside a Chicago Police Department building, be prepared to present ID.

3510 South Michigan Ave, Suite 119, Chicago, IL 60653 |
Get Directions 800-982-7850 Schedule AppointmentSchedule An Appointment

Lobby Hours

Monday
9:00am - 5:00pm
Tuesday
9:00am - 5:00pm
Wednesday
9:00am - 5:00pm
Thursday
9:00am - 5:00pm
Friday
9:00am - 5:00pm
Saturday
Closed
Sunday
Closed

Services offered at Branch

  • Apply for a loan
  • Open an Account
  • Apply for a credit card
  • Make Deposits and withdrawals
  • Make account transfers
  • Order checks
  • Make payments
  • Official Checks
  • Submit Fraud claims
  • Visa® Gift Cards
  • Instant issue debit cards
  • Make wire transfers
  • Obtain Medallion Signature Guarantee
  • License Plate Stickers
  • City of Chicago Vehicle Sticker

Our offices are closed on the following holidays:

  • Jan 1
    New Year's Day
  • Jan 19
    MLK Day
  • Feb 16
    Presidents' Day
  • May 25
    Memorial Day
  • Jun 19
    Juneteenth
  • Jul 3
    Independence Day (Observed)
  • Jul 4
    Independence Day
  • Sep 7
    Labor Day
  • Oct 12
    Columbus Day / Indigenous Peoples' Day
  • Nov 11
    Veterans Day
  • Nov 26
    Thanksgiving Day
  • Dec 24
    Christmas Eve
    (Closed at 1 pm)
  • Dec 25
    Christmas
  • Dec 31
    New Year's Eve
    (Closed at 1 pm)
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