Fraud Protection

FRAUD PROTECTION
The security and protection of your account is a top priority at Great Lakes Credit Union (GLCU). Our systems are continually monitoring for fraudulent and potentially fraudulent activity. We are dedicated to helping you learn more about preventing Identity Theft.

• Fraud Alerts
   View current and active scams reported to GLCU by our members
  
• GLCU Security Statement
  Learn how GLCU secures your privacy
  
• Card Restrictions
  When you are planning on traveling or using your card for an international transaction view these restrictions.
  
• Verified by VisaŽ
  Before making internet purchases, you can register your card for additional protection.
  
• Identity Theft & Fraud
  If you believe you are a victim of identity theft, have experienced fraud, or would like to know how to protect yourself
  
• Federal Trade Commission Identity Theft Resource(FTC) 
  If you are a victim of identity theft or phishing scams, please file a report with the FTC. By filing a report the FTC will be able to investigate and potentially stop identity theft and phishing scams.

AFTER HOURS FRAUD PROTECTION SERVICE
GLCU uses an after hours Fraud Detection Service. The service calls to verify recent transaction activity on your GLCU accounts. If the service cannot reach you they will leave a call back number of 877-504-1038. Please contact the call back number or contact GLCU directly at 847- 578-7000 or toll free at (800) 982-7850 to verify recent transaction activity. This will help prevent the early stages of possible fraud and prevent your card from being blocked by GLCU.

Please remember that Great Lakes Credit Union will never contact you to authenticate your personal or account information via phone, email or any other electronic device.


PIN REVERSALS HOAX!
The Internet can often quickly spread "urban myth" stories. One of the newest is PIN reversal at an ATM to signal duress. Financial Institutions within the United States have not deployed this technique despite several well circulated email chain letters that have misstated this fact. Please be advised that PIN reversal is not a valid security option at the ATM.